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If we had to choose one reason why property owners and tenants do business with ProRenter Property Management, it would be CUSTOMER SERVICE. Our company was founded on the concept that our clients and tenants deserve the best, most proactive customer service in the industry! We accomplish this by treating our clients and tenants the way we would want to be treated, with respect. We are always looking for ways to go above and beyond for those we do business with. We also manage a select portfolio of properties which means we always have time to give our clients and tenants the attention and support they deserve.
How is ProRenter Different from Other Property Management Companies?
Our goal is to find a qualified tenant for your property as quickly as possible. We accomplish this by implementing the following:
- Free video tours to showcase everything that your property has to offer.
- Quality property photos.
- Advertise your property on top, local and national, websites.
- Answer leasing inquiries 6 days a week and during evenings.
- Intense focus on prospective tenant follow up.
- Convenient and secure key box showings for tenants, after verifying their information.
We make it convenient for prospective tenants to apply for your property, get approved, and move-in. Tenants love our leasing process because:
- We use an online application that requires no printing or paperwork.
- Our rental requirements are published online and available for tenants to review before they apply.
- Lease signing is easy! The lease is signed using an electronic document which is emailed to the tenant once they are approved.
- Move-in appointments are attended by the property manager. This makes it convenient for tenants as they don’t have to make an extra stop to pick up keys on moving day.
Your dedicated property manager is responsible for overseeing all aspects of your property: Tenant Screening, Advertising, Leasing, Tenant Relations, Maintenance, Property Inspections, etc. If you need assistance you won’t be shuffled from department to department, simply reach out to your property manager. He is also the owner of the company and has more than 10 years experience in the property management industry.
Our clients have access to an online owner portal to view maintenance history, monthly statements, lease agreements, and more. Our clients appreciate the convenience of our electronic ACH payments each month. There is no waiting for a check, we simply electronically deposit your monthly payment into your specified bank account(s). Tenants also have an online portal where they can submit maintenance requests, view a copy of their lease, communicate with their property manager, and pay their rent. Tenants can even setup a recurring payments so their rent is automatically drafted from their account each month.
We provide tenants access to a 24/7 emergency maintenance line so your property is always protected. Tenants are required to submit all non-emergency maintenance requests through their tenant portal. This ensures that you and the property manager are immediately notified of any issues. ProRenter makes sure that any repairs requested by a tenant are necessary and within the limits of our authority before repairs are completed. If you are a property owner that lives in close proximity to your rental and you prefer to complete some maintenance on your own, we can certainly accommodate you.
Property Management Services
for Property Owners
Thank you for your interest in our Property Management and Leasing services! We manage residential rental properties in the following Counties in Utah: Davis County, Salt Lake County, and Weber County. Our unique and customer service oriented approach to rental property management has positioned us to serve our clients by helping them meet their investment portfolio goals. We manage a select portfolio so that we maintain a quality inventory of properties for our clients and tenants. As accredited members of NARPM, UAA and NAA you can rest assured knowing that your rental property will be looked after by knowledgeable, well trained professionals. Our management fees are performance based and are aligned with your interests. In other words, we don’t get paid unless we are collecting rent from a qualified tenant. We can’t be successful without our clients’ success, which is why we make your property our priority. Below you will find a summary list of our services:
- Rental Rate Analysis
- Financial Analysis
- Comprehensive Advertising
- Thorough Tenant Screening
- Leasing and Lease Enforcement
- Protective Lease Agreement
- Electronic ACH Owner Payments
- Rent Collection
Monthly Financial Statements
Tenant Move-in/Move-out Inspections
Online Tenant & Owner Portal
As your property management professional we handle all aspects of leasing for our clients. We begin by advertising your property on top, local and national, rental websites to find a well qualified tenant. Each listing contains high quality photos and a great marketing description written by your property manager.
We also include a video tour of your property, so prospective tenants can easily see all that your property has to offer. We respond to leasing inquiries 6 days a week and during evenings to ensure we capture every prospective tenant.
Once a prospective tenant submits an application we perform a very thorough screening to ensure they will be a quality tenant who will care for your property. We verify income, run credit and criminal background checks, get previous landlord references, check eviction databases, and much more. Our screening practices have resulted in eviction rates of less than 1%. We are committed to reducing your liability and ensuring the success of your rental property.
We negotiate the lease terms with the tenant and have them sign our standard lease agreement which has been written to minimize your risk as a property owner. We move the tenant in, enforce the lease, and collect rent, so the only thing you have to do is wait for your deposit each month. View More
Our goal with rent collection is to ensure that we can process your owner distribution by the 10th of each month.
We make paying rent easy and convenient for your tenants by providing several options for payment. Tenants can pay rent online through their tenant portal and even set up recurring Auto ePayments; they can mail a physical check to our P.O. Box; or they can make a payment by phone if needed. We’ve found that making it easier for tenants to pay rent dramatically decreases late payments and the need for evictions.
We have a “zero tolerance” policy for late payments which is strictly enforced. This ensures that if a tenant does pay late they learn quickly that paying on time is much more cost effective. View More
There are several types of inspections that are included with your monthly management fee.
Vacancy Inspections: Whenever your property is vacant we inspect the property at least once a week to ensure it is safe and that it looks good for prospective tenants.
Tenant Move-in/Move-out Inspections: Each time a tenant moves in or out of your property we conduct a thorough inspection. The inspection consists of both a written form and plenty of photos. The main purpose of these inspections is so that we can appropriately charge tenants for any damage they cause at the property which is above normal “wear and tear”.
Optional Inspections: The following inspections are optional, but we highly recommend that our clients sign up for these inspections to ensure tenants are properly maintaining the property.
Tenant Occupied Interior/Exterior Inspections: These inspections are conducted twice a year when there is a tenant occupying your property. One is completed in the spring and the other in the fall. We document the interior and exterior condition of the property with a written form and photos. We also follow up with the tenants to correct any lease violations or damages they may have caused.
Tenant Occupied Exterior Inspection: This inspection is conducted once a year when there is a tenant occupying your property. It is completed during the summer months so that we can observe how the tenant is caring for the yard. We document the exterior condition of the property and yard with a written form and photos. We also follow up with the tenants to correct any yard issues or lease violations. View More
Maintenance expenses can be a very frustrating part of rental property ownership for many landlords. This is largely in part because many property owners forget to budget for property maintenance. We recommend that our clients budget between 10% and 15% of the monthly rent for maintenance expenses.
You may spend more or less than this depending of the age of the property, but much frustration can be spared by planning for maintenance expenses. We offer 24 hour emergency maintenance support for our tenants so your property is always protected. Tenants are required to submit any non-emergency maintenance requests online via their tenant portal. When a tenant submits an online maintenance request we are immediately notified by email, as are you. We notify you, as the property owner, so that you can be well informed of any maintenance issues that are going on at your property, but rest assured we will take care of the issue so you don’t have to.
We only use licensed and insured contractors and vendors to ensure your property is protected and maintained properly. Our network of vendors have been vetted and we know they perform high quality work at an affordable price. View More
ProRenter is a professional property management company that serves parts of Utah. If you are interested in Utah property management then please see our service areas detailed below by county. If you don’t see the County or City your rental property is located in then give us a call and we will be happy to let you know if our services extend to your area.
Davis County Property Management Layton, Clearfield, Clinton, Syracuse, Roy, West Point, West Haven, Bountiful, Kaysville, Farmington, Centerville, Fruit Heights, North Salt Lake, Woods Cross. Salt Lake County Property Management Salt Lake City, West Valley, West Jordan, South Jordan, Sandy, Draper, South Salt Lake, Millcreek, Taylorsville, Kearns, Murray, Midvale, Holladay, Sugar House, Cottonwood Heights, Riverton, Herriman. Weber County Ogden, Washington Terrace, North Ogden, South Ogden, Riverdale, Harrisville, Pleasant View, Marriott-Slaterville. View More
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